Overview
Our service professionals have the experience and expertise necessary to architect, design and implement a fail-safe plan that allows you to operate at global speed without disruption. With hundreds of deployments in a wide range of environments, including Microsoft applications like Exchange and SQL Server, MSCS clusters, RIM Blackberry, Oracle, other databases, and centralized backup systems, our Professional Services team has resources available 24/7.
Our experts cover more than just your implementation needs. We are dedicated to thorough knowledge transfer, so you can rest assured that you can implement Double-Take quickly and you're self sufficient to manage your data protection solutions. We've got you covered with the expertise of Certified Business Continuity Professionals.
With best of breed technology and resources on hand for you, the customer, - we’ve made the investment, so you don’t have to. This means flexible support, training, and professional services, whether from our knowledge base or skilled consultants, we’re always a phone call away, 24/7. We offer best practice solutions for initial risk assessment, technology deployment, ongoing health checks, preventative maintenance and proactive support.
Some of the services we provide...
Discovery Assessment
Gathering and analyzing requirements and environmental factors; a critical step to developing a solution design.
Solution Architecture
Developing best practice blueprint of a disaster recovery or highly available solution; a critical step for deployment methodology.
Implementation/Deployment
Experienced support from the initial planning stages and execution to final customer sign-off and acceptance. BCAP provides a coordinated solution, facilitating a smooth and seamless implementation of a prescribed solution in the customer's environment. Whether you're implementing Double-Take to protect Exchange, SQL Server or Oracle, looking for disaster recovery or centralized backup, BCAP experts can ensure successful implementation in the most complicated, mission-critical environments.
Project Management
Providing high-level BCAP certified project management expertise using a proven methodology to coordinate and supervise solution planning and deployment.
Capacity Planning and Feasibility Study
Assessing the network bandwidth requirements by analyzing the current rate of data change in the existing production environment; a critical step for ensuring successful deployment.
Kick Start Service
Helping businesses develop in-house expertise and knowledge of the methodologies, processes, and best practices for deploying a successful data protection solution.
Health Check
A quarterly service inspecting installed solutions to ensure systems remain in optimum operating condition.