22 November,2008

Support Doc's

	Support Procedures for Customers with an active Support Agreement
	Premium Maintenance Agreement

Product Support

Existing Customers

If you're a customer with a current support agreement call us -we're here 24/7 at Australia ( 1300 65 77 64 ) or New Zealand ( 0800 222 632 ) and an engineer will be paged. If you like to email through your enquiry - please do so: support@business-continuity.com.au

For access to the Knowledge Base please register / login to http://support.doubletake.com

New to Double-Take

If you are evaluating or configuring double-take and would like assistance with configuration, please refer to: FAQ page and Application Configuration Notes

If other help is needed, please contact us and one of our technical pre-sales staff will be able to assist.